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A Division of Information Technology

IT Customer Service Center

Formerly IT Help Desk

"New name - new number - improved service"

The IT Help Desk has combined with Networking and Telecommunications Customer Service to give you one place to call for technology assistance. Our new phone number, 864-8080, provides you prompt and helpful service to meet your technology needs. Combining the staff of these two units has also given us greater flexibility to meet your needs.

During this transition, the existing numbers, 864-0200 for the IT Help Desk and 864-9300 for NTS Customer Service, will continue to function.


Our Mission

To provide a single point of contact for services offered by Information Technology in a courteous, timely and knowledgeable manner to facilitate access to information and the innovative use of technology in support of learning, scholarship, and creative endeavor.

Location
Phone Hours
1001 Sunnyside Ave. Lawrence, KS 66045
Mon-Thurs 8 a.m.-8 p.m.
Friday 8 a.m.-5 p.m.
Phone Number
Saturday 10 a.m.-4 p.m.
(785) 864-8080
Sunday 12 p.m.-8 p.m.
   
Email
Walk-in Hours
question@ku.edu
Mon-Thurs 8 a.m.-7 p.m.
 
Friday 8 a.m.-5 p.m.
 
Saturday 10 a.m.-4 p.m.
Sunday 4 p.m.-7 p.m.

Service Alerts & Updates

Enroll and Pay Services Unavailable Sunday
Enroll and Pay services will be unavailable Sunday, May 18th from 7:00 a.m. to 7:00 p.m. during an upgrade. Posted 05/13/2008 1:50 p.m.